KARMA Incident

Incident Report for Vermont Information Processing

Resolved

This incident has been resolved.

Posted Feb 17, 2026 - 14:30 EST

Monitoring

We have applied a hotfix and have confirmed that performance has returned to normal.

Please reach out to Customer Support if you have any questions.

Posted Feb 17, 2026 - 14:27 EST

Update

We have confirmed the following problems:

Errors accessing the KARMA website.

Errors during Begin Day. Note that you can bypass the errors during Begin Day to use other mobile features.

Posted Feb 17, 2026 - 13:15 EST

Investigating

We have received reports of problems with KARMA. We are investigating this now and we'll follow-up as soon as we can.

Posted Feb 17, 2026 - 13:07 EST

This incident affected: KARMA (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9).