All Systems Operational

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This page displays the status of distributor applications hosted by VIP.

Uptime over the past 90 days. View historical uptime.
Beverage Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
ASP2 Operational
Brand Builder Operational
Chain Call Management Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
EasyOps Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
EasyPick Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
Edgar Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
iDIG Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
ASP2 Operational
EDI Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
KARMA Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
Mobile Merchandising Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
OrderStream Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
Retailer Portal Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
ASP2 Operational
SSO Operational
VIPPAY Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
VIP Delivery Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
VIP Sales Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
Retail Price Communication Operational
ASP2 Operational
ASP3 Operational
ASP4 Operational
ASP5 Operational
ASP6 Operational
ASP7 Operational
ASP8 Operational
ASP9 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

KARMA Access Errors
Resolved - We have identified and resolved the issue. KARMA is now available to all users. We'll continue to look into the root cause to prevent any further disruption.
Oct 25, 20:59 EDT
Update - We continue to look into the cause of the issue. Some KARMA services are still unavailable at this time.
Oct 25, 15:31 EDT
Investigating - We have received reports that KARMA is not available. We're actively investigating and we'll provide an update as soon as we know more information.
Oct 25, 12:44 EDT

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Emergency Security Maintenance Notice: Brief Service Disruption Tonight at 12:00 AM ET
Resolved - We have completed maintenance on our cloud servers. All applications have returned to normal performance.

Thanks for your patience.

If you need additional assistance please call us at 1-800-655-2093.
Oct 22, 00:36 EDT
Update - Deployment of the security patch has begun. We will provide another update once maintenance is complete
Oct 22, 00:01 EDT
Identified - As part of our commitment to maintaining system integrity and safeguarding your data, our IT Engineering team will be deploying a critical security patch tonight to address a recently identified PHP vulnerability.

To minimize impact on your business operations, this maintenance will be conducted during off-peak hours.
Maintenance Details

Date & Start Time: October 22, 2026 at 12:00 AM ET
Estimated Window: 12:00 AM ET – 12:30 AM ET

Impact Summary: Brief application downtime during the window.

Impacted Applications & Expected Downtime

During this maintenance window, the following services will experience brief periods of unavailability while patches are applied and services restart:

Beverage (Profound) ~10 minutes

VIP Delivery / Sales / Merchandising ~10 minutes

EDGAR ~30 minutes


All other systems and underlying infrastructure will remain fully operational. Once the patches are successfully applied, full service will be restored automatically.

We apologize for any inconvenience this temporary disruption may cause and appreciate your understanding as we perform this essential security update.

If you have urgent questions or concerns prior to the maintenance window, please reach out to our support team at 1-800-655-2093.
Oct 21, 20:50 EDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

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