Scheduled
VIP Planned Maintenance - Services will not be available from Saturday at 8:30 pm until Sunday at 3:00 am Eastern Time.
VIP will be performing our routine system maintenance this Saturday night. In an effort to continue to provide you with the best performance and latest features available we chose the time frame above to minimize the effect on your operations.
Every month, VIP uses this time on the second Saturday of each month for hardware and software maintenance. Please be aware that if the need arises, we may require the use of this time slot on other dates. You will continue to get email notifications before all planned maintenance on the server.
We will notify you via email just before taking the services off-line, and we will notify you again when the maintenance work has been completed.
If you have any questions, please enter a ticket at the VIP Help Center and a member of the Customer Support team will be in touch.
Posted May 05, 2026 - 10:32 EDT
This scheduled maintenance affects: Beverage (ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9, ASP2), EasyPick (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), EasyOps (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), VIP Delivery (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), VIP Sales (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), Retailer Portal (ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9, ASP2), KARMA (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), EDI (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), Chain Call Management (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), OrderStream (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), Retail Price Communication (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), Mobile Merchandising (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), Edgar (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), VIPPAY (ASP2, ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9), iDIG (ASP3, ASP4, ASP5, ASP6, ASP7, ASP8, ASP9, ASP2), and Brand Builder, SSO.