All Systems Operational

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This page displays the status of distributor applications hosted by VIP.

Uptime over the past 90 days. View historical uptime.
Beverage Operational
90 days ago
99.99 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
99.94 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
Brand Builder Operational
90 days ago
100.0 % uptime
Today
Chain Call Management Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
EasyOps Operational
90 days ago
99.99 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
99.94 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
EasyPick Operational
90 days ago
99.99 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
99.94 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
Edgar Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
iDIG Operational
90 days ago
99.24 % uptime
Today
ASP3 Operational
90 days ago
99.24 % uptime
Today
ASP4 Operational
90 days ago
99.24 % uptime
Today
ASP5 Operational
90 days ago
99.24 % uptime
Today
ASP6 Operational
90 days ago
99.24 % uptime
Today
ASP7 Operational
90 days ago
99.24 % uptime
Today
ASP8 Operational
90 days ago
99.24 % uptime
Today
ASP9 Operational
90 days ago
99.24 % uptime
Today
ASP2 Operational
90 days ago
99.24 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
KARMA Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
Mobile Merchandising Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
OrderStream Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
Retailer Portal Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
99.94 % uptime
Today
VIPPAY Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
VIP Delivery Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
VIP Sales Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
Retail Price Communication Operational
90 days ago
100.0 % uptime
Today
ASP2 Operational
90 days ago
100.0 % uptime
Today
ASP3 Operational
90 days ago
100.0 % uptime
Today
ASP4 Operational
90 days ago
100.0 % uptime
Today
ASP5 Operational
90 days ago
100.0 % uptime
Today
ASP6 Operational
90 days ago
100.0 % uptime
Today
ASP7 Operational
90 days ago
100.0 % uptime
Today
ASP8 Operational
90 days ago
100.0 % uptime
Today
ASP9 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
VIP EDI disruption
Resolved - Earlier today we were alerted to problems connecting to the VIP EDI File Transfer Server. This sporadically affected connectivity internally and externally to the server over any protocol. After troubleshooting, and engaging with our IT teams, we restarted one of two servers responsible for balancing the workload across our production EDI infrastructure. This could have affected connections between roughly 9:15 and 10:15 am ET this morning.

This would have prevented incoming documents from being received during that time frame. If you are missing any type of incoming EDI document please reach out to your primary EDI provider (ABEC, GXS/OpenText, PBEX, CCBSS) and ask to have the data re-sent. Outgoing documents (810, 894, 856 etc.) would have remained in queue and sent when the server came back online. If you have any questions please submit a ticket for Customer Support in the VIP Help Center and we’ll be in touch.
Aug 20, 14:38 EDT
Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026
8/11/26 iDIG slowness
Resolved - Good afternoon,

iDIG performance continues to look good. Customers have not experienced the slowness or login issues associated with the disruption since last night.

We continue to actively investigate to identify the root cause. Given this stability, we will pause our regular updates for now, but will be back in touch as soon as we identify the root cause or have more to share.

Thank you for your patience. If you experience any trouble, please contact Customer Support.

Thank you.
Aug 13, 16:04 EDT
Update - Good evening,

After additional changes were made this evening, iDIG looks stable, and users should now experience normal performance.

We will monitor the situation closely, and will continue working to pinpoint the root cause. We'll share more details tomorrow.

Thank you for your patience throughout this. If you experience anything unexpected, please contact Customer Support.

Thank you.
Aug 12, 20:37 EDT
Update - Good evening,

Our team has been working on the iDIG solution throughout the day. We've made several changes, including reallocating resources, restarting key services, and increasing CPU capacity, which have improved performance for many users.

We are still actively investigating to determine the root cause, so performance may still be inconsistent. We want to be transparent that conditions could change as we continue our work.

We apologize for the continued disruption and thank you for your patience. If you have questions or concerns, please contact Customer Support.

Thank you.
Aug 12, 16:56 EDT
Update - Good morning,

The iDIG service disruption is not yet resolved, and our team has been working on it overnight.

This is an active, all-hands effort. We have engaged third-party vendors and brought in additional resources beyond our internal team to help identify the root cause and get iDIG back to normal as quickly as possible.

We will send updates throughout the day as we have new information to share.

We apologize for the ongoing disruption and appreciate your patience. If you have questions or concerns, please contact Customer Support.

Thank you.
Aug 12, 08:43 EDT
Update - We continue to investigate the iDIG service disruption. Some users are unable to log in, and others who can log in may experience slowness or timeouts.

This will be our final update for today. Our team will keep working through the night toward a resolution, and we will provide our next update tomorrow morning, unless conditions warrant an update sooner.

We apologize for the disruption and appreciate your patience. If you have questions or concerns in the meantime, please contact Customer Support.

Thank you.
Aug 11, 17:03 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 16:31 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 16:00 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 15:35 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 15:04 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 14:20 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 13:48 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 13:15 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 12:32 EDT
Investigating - We are continuing to investigate the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 12:02 EDT
Monitoring - We are seeing improved performance, and are continuing to monitor the situation.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 11:32 EDT
Update - We are continuing to investigate the situation.

We apologize for this disruption of service. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 11:01 EDT
Investigating - We are continuing to investigate the situation.

We apologize for this disruption of service. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 10:33 EDT
Monitoring - We are seeing improved performance, and are continuing to monitor the situation.

We apologize for this disruption of services.  Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 10:02 EDT
Investigating - VIP is experiencing a disruption of service with iDIG. Some users may be unable to access iDIG.

We are currently investigating the cause of the disruption.

We apologize for this disruption of services. Our entire team is committed to resolving this situation as quickly as possible for you. Feel free to contact Customer Support if you have any questions or concerns.

Thank You.
Aug 11, 09:30 EDT
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